There are no live chat solutions as configurable and customizable to your brand as Needle. Create real conversations that fit your brand and style.
Distinguish your live chat experience with brand advocate profiles. Shoppers instantly sense this is something unique when they see they’re talking to a real person with real passion for your products. Instantly gain shopper’s trust.
Create real conversations with a real human!
Leverage product images that link directly to the product page, giving shoppers a better look at the products you recommend.
Make the shopping experience a personal and effective one and increase average order values for each purchase.
Needle is mobile-first application, ensuring your shoppers enjoy a premium experience regardless of what device they’re using.