Roughly 28% of your site visitors show intent to buy but only 2% of them do
In other words, for every person who purchases, 13 other shoppers abandon carts and move to other sites to find the help and answers missing on yours.
Increasing sales starts by understanding your traffic, targeting those showing intent to buy, and then engaging them in a chat.
Sales Chat gives you the ability mirror in-store sales assistance by engaging shoppers exhibiting buying signs and drives results like:
- Boosting Conversions 6-10X
- Growing AOVs 10-35%
- Increasing site-wide Revenue 5-12%
The best part, Sales Chat leverages analytics and data to predicticely and proactively engage your best shoppers, drive sales, all the while tracking success from chat invite through to purchase.
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Leading ecommerce companies use Needle: