Look who’s using Needle:

Norwegian Cruise Line Charts the Right Course for Online Engagement

Norwegian Cruise Line Charts the Right Course for Online Engagement

NCL has a very loyal customer base and was able to utilize advocates who have been on 25+ cruises. These people know what they are talking about and are able to create an authentic narrative with site visitors. More

  • Conversion Rate

    24.3X

  • AOV Increase

    6.2%

  • ROI

    151X

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Newegg predictively targets shoppers with sales chats to help customers purchase more, faster.

Newegg predictively targets shoppers with sales chats to help customers purchase more, faster.

Predictively targeting and segmenting allows Newegg to focus their chat reps time and resources on boosting sales help, driving higher conversions, upselling for AOV lifts, keeping the focus on revenue. More

  • Conversion Rate

    8.75X

  • AOV Increase

    9.6%

  • ROI

    18.2X

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Hobby Advocates Exceed Customer Expectations for Horizon Hobby

Hobby Advocates Exceed Customer Expectations for Horizon Hobby

We’ve seen what it can do for sales. We’ve seen what it can do for customer loyalty. I think this is something that’s going to help us grow for a long time to come. More

  • Conversion Rate

    7X

  • AOV Increase

    26%

  • ROI

    +69

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TaylorMade Golf now provides real-time advice and guidance with Needle

TaylorMade Golf now provides real-time advice and guidance with Needle

“Needle has been an incredible partner for us…the advocates are passionate about golf and do an excellent job relaying this passion to our customers. The Advocates are very knowledgeable about our products and represent our brands to the high standard that we expect.”

  • CSAT

    9.3+

  • AOV Lift

    82%

  • Conversion

    4X

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Start converting browsers into buyers.

Find out how much new revenue you can generate with real-time brand advocacy.