Improving CX Leads to 8X Lift in Conversion for hhgregg

Take a look at how consumer electronics, furnishings and appliance retailer hhgregg leveraged their advocates to lift their conversions 8X.

hhgregg’s brand delivers a best-in-class, consultative in-store experience for consumers across major U.S. regions. Partnering with Needle helps hhgregg to provide the same kind of friction-free customer experience for their customers online as they get in store, all with advocates. Needle can help you deliver the same kind of conversion-lifting, awesome customer experiences.


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