How to choose live chat software

Ecommerce professionals are always striving for a better customer experience. A popular method is to provide real-time answers through online live chat software. With the thousands of choices for online chat — even free…Continued

3 Tips for Marketing to Today’s Shopper

Think of items you’ve purchased in the past month. How and where did you purchase these items? Did you speak with anyone before, during or after the process? Now, think of how you would have shopped for these same items just…Continued