Real stories. Real people. Real-time.
Move your eCommerce shoppers from browse to buy with real advice from real brand advocates.
Needle gathers your very best, most passionate brand advocates and gives them access to a live chat tool unlike any other to share their passion and knowledge with shoppers on your site.
Look Who’s Using Needle:
Grow Your Revenue Up to 12%
Needle tracks customer behavior to identify and segment shoppers based on their intent to buy. The rules engine targets shoppers who are most likely to buy and guides them to the sale or to buy more. The result is a higher AOV, higher conversion rate, and more revenue.
We measure results across all Needle customers to show the impact Real-Time Brand Advocacy has on key eCommerce metrics.