Personalized eCommerce Experience

Our chat agents, or brand advocates, are experts on your brand.
They know your products because they are your customers.

  • TaylorMade golf expert, Jason

Convert browsers into buyers with better conversations

Needle finds your most passionate and knowledgeable brand advocates and connects them with customers browsing your website. Needle helps guide customers to a purchase by offering genuine conversation with a person who loves your brand.

Superior customer experience means more ecommerce revenue

Supercharge your ecommerce business by offering better conversations and more personalized online shopping experiences. Needle has a proven track record of increasing conversion rates, average order value, and customer satisfaction.

Find out how much new revenue you can generate with real-time brand advocacy.