Connect with an Advocate
  • Creating a Better Customer Experience

    Needle executives highlight how advocate-assisted commerce delivers real-time value for brands and their consumers.  

    Listen Now
  • Headed to

    Help us co-create the best event of the week – from food & drink, to music, to conversation.

    Learn More
  • Another Reason to Focus on Advocacy

    Needle is one of 5 companies profiled in Gartner's recent “Cool Vendors in Retail” report. Find out what the chatter is all about.

    Get the Report Now
  • The Next Wave of Advocacy

    The first and only platform that enables you to connect your advocates and consumers in real-time.

    Learn More
  • Mobile Shopping Like Nothing Else

    See how Needle puts passionate product experts into your consumers' pockets.

    Learn More

Real, Tangible Results

Norwegian Cruise Line's give great
service, gets 5x ROI.

Get the Case Study

It’s Time For More Than Chat

The way consumers interact has evolved.
Have you?

Download the Paper

Needle Demo

See how advocate-assisted commerce
can convert 6-15x higher.

Request a Demo

our customer engagement platform

Connect, Converse, Convert


We screen and recruit your brand advocates to engage with website consumers in real-time.


Advocates and consumers interact in Needle’s platform, using features not found,
anywhere else.


We can prove that, with advocates, there is a lift in conversion, AOV, and net
new revenue.

Why Needle?

Connect advocates with visitors and improve consumer loyalty, trust, conversion, and revenue. Learn more

meet our clients

See how our customers have driven more revenue, conversion, and AOV with Needle.

Learn more